KC's equipment hire agreement (summary)
These terms apply to every tool, equipment and mobility scooter hire from KC's Paint, Hardware & Hire Company, Local 14, Al Kasar Commercial Centre, Condado de Alhama Golf Resort, Murcia. Booking online reserves the equipment; the hire contract itself is signed in the shop when you collect.
1. Booking and confirmation
- A booking made on this website is a request. The hire is confirmed once we have checked availability and come back to you by phone, WhatsApp or email.
- No payment is taken online. You pay the hire charge, and any refundable deposit shown on the booking, in the shop at collection (cash or card).
- We may decline a hire where the equipment would be used unsafely, or where the details given cannot be verified.
2. Who can hire
- The hirer must be 18 or over and must produce photo ID at collection: passport, DNI/NIE or driving licence.
- The person named on the contract must be the person who collects the equipment, and stays responsible for it for the whole hire.
- The equipment may only be used by the hirer or by someone they supervise. It must not be sub-hired, lent or sold on.
3. Hire charges
- Hire is charged per day, or at the weekly rate for longer hires where an item has one, at the rates shown for each item, including IVA.
- A hire day is 24 hours, from 12:00 (midday) to 12:00 the next day. The hire runs from 12:00 on the collection day to 12:00 on the return day, so Monday to Monday is 7 days. A same-day hire counts as one day.
- Consumables used during the hire (blades, discs, abrasives, fuel, gas) are charged as used.
4. Deposit
- If an item needs a refundable deposit, the amount is shown on the booking and taken at collection.
- It is refunded in full when the equipment comes back on time, clean, complete and in working order.
- We may deduct from the deposit: cleaning, missing parts or accessories, repairs for damage beyond fair wear and tear, and any late-return days. Where the cost is more than the deposit, the balance remains payable.
5. Collection and return
- Collect and return during opening hours: Monday to Saturday 10:00 - 16:00, closed Sunday.
- Equipment must be returned by 12:00 (midday) on the return day. Returns after 12:00 are charged at the daily rate for each extra day or part day.
- If equipment is not returned within 7 days of the due date and we cannot reach you, we may report it to the authorities and charge the full replacement value.
6. Use, care and safety
- Equipment must only be used for its intended purpose, following the safety guidance given at collection and any manufacturer's instructions supplied with it.
- The hirer provides their own protective equipment unless we supply it, and is responsible for working safely and for anyone else in the working area.
- Do not modify, dismantle or attempt to repair the equipment, and do not use it under the influence of alcohol or drugs.
- Keep the equipment secure and out of the weather when it is not in use; do not leave it unattended in a public place.
- Equipment must not be taken outside the Region of Murcia without our written agreement.
7. Faults and breakdowns
- Equipment is handed over in good working order and you are welcome to check it with us at the counter before you leave.
- If something fails through fair wear and tear, stop using it and tell us straight away. We will repair or replace it, or refund the unused hire days.
- Repairs needed because of misuse, or because a fault was not reported, are charged to the hirer.
8. Loss and damage
- From collection until return, the hirer is responsible for loss, theft or damage beyond fair wear and tear, up to the full replacement value of the equipment.
- Where an item is out of service while it is repaired or replaced, the lost hire days may also be charged.
- Equipment returned dirty is charged a cleaning fee.
9. Mobility scooters
- Scooters are hired for use by the named hirer only and are supplied charged, with a charger and instructions.
- Use footpaths and resort roads sensibly, give way to pedestrians, do not carry passengers and do not exceed the scooter's rated user weight.
- Charge the scooter daily and return it with its charger and keys. A lost charger or key is charged at replacement cost.
- Tell us at once if the scooter is involved in any incident or fails to hold its charge.
10. Changes and cancellations
- Bookings can be changed or cancelled free of charge by phone, WhatsApp or email before the collection day, as nothing is paid in advance.
- Hire can be extended if the equipment is not already booked to someone else - just ask before the return day.
- If we cannot supply the equipment booked, we will tell you as soon as we can and offer an alternative or cancel the booking at no cost.
11. Liability
- KC's is responsible for loss caused by our failing to meet these terms, but not for indirect losses such as lost profit, delayed work or hired-in labour.
- Nothing in these terms limits liability for death or personal injury caused by our negligence, or your statutory rights as a consumer.
12. Your data
- The details given when booking are used to manage the hire, as set out in our privacy policy. Photo ID is checked at collection; we do not keep a copy unless the law requires it.
13. Law and complaints
- These terms are governed by Spanish law, and official complaint forms (hojas de reclamaciones) are available in the shop.
By ticking the box on the booking form you confirm that you have read and accept these terms. The full contract - equipment, dates, charges and deposit - is signed at collection.
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